Kitesurfandsup Brighton reviews

1590403334

Kenneth Bonnici

google

Hi Kenneth, thanks so much for the feedback, we already read your review on Trust Pilot and responded there. It's false to say we didn't apologise, take responsibility or offer any solutions, our first message to you did just that: 28th May 2020 "Hello Ken, I'm sorry we don't have a 4.0m Skim left in stock, we sold the last one last week, just before you ordered. The most similar alternatives we have available are: 3.0m Ozone Ignition 259: https://www.thekitesurfandsup.co/power-kites/ozone-ignition-3-line-kitesurf-trainer Or an inflatable kitesurfing kite Ozone Catalyst V1 School version 4m 500 (you will need a 4 line kitesurfing control bar to fly this kite too) Best wishes"

1594481952

1

Ordered a kite on eBay, contacted me the next day saying they do not have it in stock and simply asked me to order something else without as much as an apology or slightest attempt to remedy. Their excuse was that 'someone' happened to order the same kite just before I placed my order, and that their supplier is having manufacturing problems in China. They refunded me under the false pretense "Customer Requested Cancellation" with no acknowledgement that they were falsely advertising for sale on eBay something that they could not supply, and no responsibility or apology for their lapse in service. They response was merely "sorry that this has upset you so much" as opposed to "sorry about this lapse on our part and for the inconvenience caused".

1409578782

Jim Turner

google

5

I really enjoyed my kitesurfing lesson with Christine. I had no previous experience of kiting but Christine's instructions were clear and easy to follow enabling me to make good progress. Christine is very enthusiastic and knowledgeable. I found her to be an excellent teacher, very friendly and easy to talk to. The lesson was well structured, fun, and excellent value. I learnt a lot in a short time and I'm looking forward to my next lesson!

1473090872

mark davies

google

5

Wonderful way to spend an afternoon. Can't wait for my next lesson xx

1409474270

Richard Boak

google

5

I recently took a three hour refresher lesson with Christine. I was quite nervous having not been in the water for two years, having only done basic lessons previously. I was quickly put at ease. and taught in a highly professional but relaxed way. Thank you for your patience. I look forward to continuing my training with you.

1471941725

dan lamp

google

5

My instructor Christine was awesome, I got the perfect blend of instruction and free practice to make sure I was always making progress. Tonnes of fun too.